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Free delivery for orders over £200 Minimum Order £50 1-2 days dispatch for all orders


We are here to thank you for ordering with Gracee Jewellery.  Please contact our team via telephone or email before you return any faulty item/s, otherwise all returns will not be handled.

The address for returns:


Gracee Jewellery

Unit 46, the Wenta Business Centre 

Colne Way, Watford,Herts

WD24 7ND

We will exchange a faulty item if returned within 14 days with order invoice number; provided that it is clear that there is a manufacturing fault or the damage occurred prior to delivery.

Returned goods with reasonable period are deem to be damaged or faulty only, will be repaired or replaced where possible. If neither of these options is available the item/s will be credited to your account. Please note we cannot replace or refund which jewellery has had considerable wear and tear, and/or has come into contact with perfume or other substances.

Credit note issued can only be used in future orders and must be used within one year.

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